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Articles on:Reward FAQ
Reward program for order purchases in our e-commerce

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  • What is the Rewards Program, and how does it work?
    Our Rewards Program is a loyalty program designed to thank and reward our valued customers for their continued support. It's simple: when you make purchases on our e-commerce site, you earn points that can be redeemed for discounts or other benefits on future purchases.Few readers
  • How do I join the Rewards Program?
    You are automatically enrolled in our Rewards Program when you create an account on our website. If you don't have an account yet, you can sign up at any time to start earning rewards.Few readers
  • How can I check my rewards points balance?
    You can easily check your points balance by logging into your account on our website. Go to store and open the reward widget. Your point balance will appear thereFew readers
  • Can I combine points with other discounts or promotions?
    In most cases, you can't combine your rewards points with other discounts or promotions. Our rewards program operates separately from other offers to ensure fairness and transparency.Few readers
  • How do I earn rewards points?
    You can earn rewards points by making purchases on our e-commerce website and many more. For each IDR10,000 equivalent to 0.7USD you spend, you'll earn 1 pointFew readers
  • Can I use my rewards points in physical stores, or is it limited to e-commerce purchases?
    Our Rewards Program is typically designed for e-commerce purchases only. However, please contact our customer support for information on any specific in-store promotions or offerings.Few readers
  • What can I redeem my points for?
    You can redeem your points for discounts on future purchases or some products. The more points you accumulate, the higher the discount you can receive. Specific details about redemption levels can be found in your Rewards Program account.Few readers
  • Can the terms and conditions of the Rewards Program change?
    Yes, terms and conditions are subject to change, and we will notify members of any updates. It's important to review the terms periodically. If you have any more questions or need assistance with our Rewards Program, don't hesitate to reach out to our customer support team. We're here to help you make the most of your shopping experience with us!Few readers
  • How do I contact customer support for Rewards Program questions?
    If you have questions or issues related to the Rewards Program, you can reach out to our customer support team through the contact information provided on our website.Few readers
  • Can I transfer my rewards points to someone else?
    Points are usually non-transferable and are tied to your account. This helps us maintain program integrity.Few readers
  • Do my points expire?
    Yes your points will be reset to 0 in a range to 1 year.Few readers

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