• What is your return/exchange policy?

  WHAT YOU SHOULD KNOW We sincerely hope that you adore your Wear Rame products as much as we do. However, if you wish to initiate a return for any reason, kindly review the following guidelines: To be eligible for a return or exchange, please ensure that it is initiated within 14 working days from the date you received your order. For a successful return, the items must be in unused condition, with the safety tags attached and the original packaging intact. Any items that have been used, daPopular

• How do I make a claim?

  If you have received a defective item or if you have been sent the wrong item (incorrect size, color, or product) compared to your original order, You can submit a claim and check further instruction below : color 1c4fc4 (HOW TO MAKE A CLAIM) Remember to attach an Unboxing Video and a photo showcasing the defect and select the appropriate "claim" tab at the top.Popular

• Are returns free?

  No, returns is not free and shipping is charged upon customer. HOW TO MAKE AN EXCHANGE OR RETURN If you wish to initiate a return, kindly click here to access our return form. Once you have submitted the form, please notify our customer support team. Upon receipt of your submitted form, we will reach out to you via a separate email, providing you with additional instructions. (IMPORTANT) Please keep the following points in mind: The cost of returFew readers

• Can i exchange the item/my order?

  Yes, you can exchange the item to another size, color, and/or another product that has same or above value. Exchange with lower value of the original order, the difference will be given in the form of store credit To be eligible for a return or exchange, please ensure that it is initiated within 14 working days from the date you received your order. For a successful return, items must meet the following criteria: Condition: Unworn, unwashed, and in original packaging with tags attached. *Few readers

• Do you accept returns?

  Yes, we accept return. Please Note : To be eligible for a return or exchange, please ensure that it is initiated within 14 working days from the date you received your order All the fee regarding the process, will be charged upon the customer Please read the detail information on our Refund policyFew readers

• Do you offer free exchanges?

  There is no extra charge for the exchange however customer are subject to the shipping fees return. To be eligible for an exchange, please ensure that it is initiated within 14 working days from the date you received your order. EXCHANGE ELIGIBILITY AND FEE FOR COUNTRIES OUTSIDE INDONESIA As a growing small business, we are currently able to accept returns and exchanges from the countries listed below. We appreciate your understanding and support as we work on expanding our network toFew readers

• How long does it take to process a return?

  Returns are confirmed within 7 days domestic and 14 Days International of receiving the package at our warehouse. Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.Few readers

• Can I change my order?

  We can only change orders that have not been processed for shipping yet. Once your order is processed, then we cannot accept any edits to your order. To make changes to your order, please reach out to support through the live chat or whatsapp.Few readers

• Do you refund shipping costs?

  No, we do not refund the shipping costs. The shipping fee charged at check-out is used to covers the shipping and handling of the transportation company. These costs can therefore not be refunded.Few readers

• Is there a warranty?

  We guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions: The item must have been sold on our online store The item shouldn't have been used in any way The return request must be made within 14 working days from the date you received the order If you have a return or exchange request resulting from a defective item pFew readers

• Which countries are eligible for exchanges or returns?

  EXCHANGE ELIGIBILITY AND FEE FOR COUNTRIES OUTSIDE INDONESIA As a growing small business, we are currently able to accept returns and exchanges from the countries listed below. We appreciate your understanding and support as we work on expanding our network to better serve you. Due to high customs taxes in Indonesia, we have partnered with logistics companies in these countries to ensure that returned items are not taxed. Please note that returns sent via commercial logistics companies wiFew readers