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Articles on:Orders
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  • Can I amend or cancel my order after I’ve placed it?
    No, we can't cancel or make any changes to your order once it has been placed and confirmed. Therefore, we kindly ask you to double-check your details before placing your order.Few readers
  • My order has been delivered, but I can not find it.
    If you can not find your package, we recommend you to firstly contact the transportation company to ask for a Proof of Delivery, as well as ask your neighbors/housemates if they have held the package on your behalf. If you still cannot locate your package, we are happy to assist you further. Please email our Customer Service Team at hello@wearrame.com. We always recommend our customers to sign for the delivery of their package.Few readers
  • What is the status of my order?
    Once your order has been dispatched from our warehouse, you will receive an email with a tracking number. Please use this to track the transit and see the status of your order.Few readers
  • What currency are your orders in?
    Our prices are shown in your local country and charged in your local currency. Make sure the location and currency is set up to according to your local country. Therefore, please make sure that you are on the correct site. You can find the shipping region selector that is in the top menu to the right (desktop) and furthest down at the bottom.Few readers
  • Can I amend the contact and shipping information in my order after I’ve placed it?
    No, we can't cancel or make any changes to your order once it has been placed and confirmed. Therefore, we kindly ask you to double-check your details before placing your order.Few readers

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