> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wearrame.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if my order hasn't arrived?

If your order has not arrived, please look up your tracking number in the shipment confirmation email that was sent out to you. If you still can't locate your order, please email us at hello@wearrame.com and we’ll be happy to help.