> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://wearrame.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I make a claim?

If you have received a defective item or if you have been sent the wrong item (incorrect size, color, or product) compared to your original order, 
You can submit a claim and check further instruction below :
__${color}[#1c4fc4]([HOW TO MAKE A CLAIM](https://wearrame.com/policies/refund-policy))__

Remember to attach an Unboxing Video and a photo showcasing the defect and select the appropriate "claim" tab at the top.